Introduction

WlBalance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit a consultation request
  • Contact us via email or phone
  • Subscribe to our communications

This information may include:

  • Name
  • Email address
  • Phone number
  • Information about your wellness interests

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed

How We Use Your Information

We use the information we collect to:

  • Respond to your consultation requests
  • Provide educational information about wellness and nutrition
  • Improve our website and services
  • Send you updates about our services (with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website and providing services, under strict confidentiality agreements
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or transfer of our business

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request transfer of your information
  • Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

WlBalance
4 Brookside Crescent
Plymouth PL1 3QH
United Kingdom
Email: [email protected]
Phone: +44 1752 884 211